Returns Policy

Our returns address:

Returns Dept
8 Badingham Road
IP13 9HS

Please contact us above with any enquires regarding our returns policy

You have 14 days after the day of delivery to return items, this includes items that you don’t want because you have changed your mind.

You have 30 days after the delivery date to return faulty items for a full refund.

Returning unwanted goods will be at your expense unless otherwise agreed. Returning faulty goods in the first 30 days will be at our cost and we will send you a prepaid return envelope or label. All other return costs will be at your expense.

Please return goods in the original packaging. Ensure items are packaged in a way to protect them in transit.

Returning Goods

To start an RMA request email us at, ensure to include your order number and product code with a full description giving the reason for the return.On approval we will email you a RMA number that needs to be included with the items you are sending back.

Please make sure all items are packaged safely and securely as we cannot be held responsible for any damage caused during shipping.

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